Shipping Policy
Overview
At Nutrapathy, we strive to deliver your orders in a timely and efficient manner. Please read our shipping policy carefully to understand the terms and conditions that govern the shipment of your purchases from www.nutrapathy.com.
Shipping Timeframe
We aim to ship all orders within 5 to 10 business days from the date of purchase. However, there may be circumstances beyond our control, such as logistical delays or natural disasters, which could impact this timeframe. We will do our best to keep you informed of any significant delays and appreciate your patience and understanding in such situations.
Shipping Destinations
Nutrapathy ships to most countries worldwide. Due to the constantly changing policies of our logistics partners, the availability of shipping services to certain regions may vary. We recommend checking our website or contacting our customer service team for the most up-to-date information on shipping destinations and services.
Shipping Charges
Shipping charges are calculated at checkout based on the destination, weight, and dimensions of your order. Any additional taxes, duties, or customs fees required by the destination country are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment. Please allow 24-48 hours for the tracking information to become available.
Delivery Issues
If you experience any issues with your delivery, such as a delay beyond the expected shipping timeframe, lost packages, or damaged items, please contact our customer service team as soon as possible. We will work with our logistics partners to resolve the issue promptly.
Changes and Cancellations
If you need to change or cancel your order, please contact us within 24 hours of placing the order. Once an order has been shipped, we cannot guarantee that changes or cancellations can be accommodated.
Incorrect Addresses
Please ensure that the shipping address provided is accurate and complete. Nutrapathy is not responsible for orders shipped to incorrect addresses provided by the customer. In such cases, additional shipping charges may apply to resend the order.
Contact Information
If you have any questions or concerns regarding our shipping policy, please contact our customer service team:
- Email:risingtigerinnovations@gmail.com
- Business Hours: Monday to Friday, 9 AM - 5 PM (IST)
Updates to this Policy
Nutrapathy reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping practices.
Thank you for shopping with Nutrapathy. We appreciate your business and look forward to serving you.